December 12, 2025
Navigating Uncertainty: Key Takeaways from the Fierce Healthcare Payer Summit
FJA was a sponsor of the Fierce Health Payer Summit last…
November 24, 2025
Reinsurance at a Turning Point: RAPA Reflections
Today’s reinsurance market sits around $220 billion. Within…
October 7, 2025
The Documentation Dilemma: Navigating Complexity in a Changing Landscape
In the world of health insurance, documentation is both a…
July 10, 2025
How Self-Service Options Can Boost Plan Engagement and Satisfaction
Now that consumers have grown accustomed to instant, 24/7…
July 7, 2025
How Insurers Can Appeal to Generational Preferences to Boost Member Satisfaction
When health plan members need help, they want to be able to…
June 26, 2025
How Employee Benefits Education Impacts Health Plan Satisfaction
Health insurance is complex, and the average person often…
June 13, 2025
What’s Next for Value-Based Care?
CMS has announced it is phasing out Medicare Advantage…
June 5, 2025
Trust: A Tricky Yet Potentially Transforming Metric
Research shows that consumer trust has fallen in many…
June 4, 2025
How Health Insurers Can Retain Employer Groups
Rising healthcare costs are a consistent challenge for…
May 30, 2025
Are Heath Insurers Keeping Up in the Digital Race? Improving Health Plan Digital Experiences
The health insurance industry has gone digital – but…