Blog & Thought Leadership

How Employee Benefits Education Impacts Health Plan Satisfaction

Health insurance is complex, and the average person often struggles to understand it. Misunderstandings and incorrect…

What’s Next for Value-Based Care?

CMS has announced it is phasing out Medicare Advantage value-based insurance design (VBID), but the model is far from…

Trust: A Tricky Yet Potentially Transforming Metric

Research shows that consumer trust has fallen in many industries. In the health insurance industry, declining trust can…

How Health Insurers Can Retain Employer Groups

Rising healthcare costs are a consistent challenge for insurers and employers, but with costs increasing at a much…

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