Blog & Thought Leadership
July 16, 2025
With FJA Automation, Regional Health Plan Submits PBP Ahead of Schedule
Powered by FJA’s Submission Engine, a leading regional health plan successfully completed its automated Medicare…
July 10, 2025
How Self-Service Options Can Boost Plan Engagement and Satisfaction
Now that consumers have grown accustomed to instant, 24/7 services, they are less tolerant of having to wait. Instead…
July 7, 2025
How Insurers Can Appeal to Generational Preferences to Boost Member Satisfaction
When health plan members need help, they want to be able to use the communication methods they’re comfortable with.…