FJA was a sponsor of the Fierce Health Payer Summit last week in Nashville, Tennessee. The mood was somber with payers…

Today’s reinsurance market sits around $220 billion. Within the next decade, it’s expected to reach $630 billion. But…

In the world of health insurance, documentation is both a regulatory necessity and a persistent operational challenge.…

Now that consumers have grown accustomed to instant, 24/7 services, they are less tolerant of having to wait. Instead…

When health plan members need help, they want to be able to use the communication methods they’re comfortable with.…

Health insurance is complex, and the average person often struggles to understand it. Misunderstandings and incorrect…

CMS has announced it is phasing out Medicare Advantage value-based insurance design (VBID), but the model is far from…

Research shows that consumer trust has fallen in many industries. In the health insurance industry, declining trust can…