Research shows that consumer trust has fallen in many industries. In the health insurance industry, declining trust can…

Rising healthcare costs are a consistent challenge for insurers and employers, but with costs increasing at a much…

The health insurance industry has gone digital – but there’s still a lot of work to do. New research from J.D. Power…

Health insurance is a complex product in the best of times. When health insurance regulations keep changing, the…

Health insurance customer expectations are changing. If carriers want to retain business and grow, they need to deliver…